Less troubleshooting. More playing.

HELP & FEEDBACK

A better game starts with your feedback.

Contact us

Email support@pickupgamer.com for help, bug reports, feature ideas, or privacy questions. Include your app version and device model when reporting a problem. Never send passwords or Apple verification codes.

Send beta feedback

Open Apple's TestFlight app, select PickupGamer, then choose Send Beta Feedback. That sends your report to the developer through Apple. Include a screenshot when it helps. Share what you did, what happened, what you expected, and your iPhone and Apple Watch models.

You can also open Game setup → Bug report or feature request inside PickupGamer. Write a report and choose Export report to send or save it yourself. Optional diagnostics include app version, system version, and device model. The report doesn't automatically include your scores, rosters, or locations.

Get the beta

The public beta is open. Install TestFlight on your iPhone, open the PickupGamer invitation, then tap Accept and Install. Every beta feature starts unlocked. TestFlight installation does not need Xcode or Developer Mode.

Connect the watch

Install the iPhone app first. In TestFlight, open PickupGamer, scroll to Information, and tap App Details. Use the Apple Watch install button if your paired watch is compatible, then open PickupGamer on both devices. Keep your paired phone and watch connected. The watch is optional: you can score by swiping on the phone.

If an install fails, check available storage, the phone/watch connection, and that both devices meet the requirements. Include the exact error in a TestFlight report.

Keep the scoreboard close at hand

The phone stays awake while the scoreboard is open. On Apple Watch, use Settings → General → Return to Clock → PickupGamer → Custom → After 1 hour. On supported watches, enable Always On in Display & Brightness. watchOS still controls when the display dims or returns to the clock.

While actually playing a sport, you can start an optional workout from the watch's game controls. It records exercise in Apple Health; it is not a general-purpose screen-lock workaround. End the workout when you finish playing.

Scoring and sound

Swipe up or right to add a point; swipe down or left to correct it. Tap a score to show controls. Use the reset arrow in the top controls to start a new game. Scores wrap from 99 to 0. On the watch, use the large plus and minus controls.

Each side has its own color and sound. Tap the speaker to choose and preview a sound, or hold it to mute. Sounds start muted, and score corrections are silent. Check the phone's media volume, selected audio output, and the app's Play in Silent Mode setting. For vibration-only watch feedback, turn on the watch's Silent Mode.

What sports does it support?

PickupGamer is a manual scoreboard for points in many kinds of games. It doesn't currently implement tennis's 15–30–40 rules, pickleball serving rules, refereeing, or automatic score detection.

Circles, places, and privacy

The next beta introduces Play together with Games, People and Places. Sign in with Apple only when you want social features. Search a username, accept a friend invitation, create a group or schedule a game. Earlier iCloud circles remain separate.

Scoring works without an iCloud account. Earlier circles and check-ins need iCloud and iCloud Drive. The new Play together features use their own optional account. A circle is private to invited participants. Use its sharing controls to remove access or leave. Venue counts include only voluntary, recent app check-ins; an empty count doesn't mean nobody is there. Notifications can be delayed by the operating system.

See the privacy policy for details. For a privacy or safety question, email support@pickupgamer.com with “Privacy” or “Safety” in the subject. Don't include passwords, Apple verification codes, or information about other people that isn't needed.

Free and Premium

Core scoring, basic Watch +1/−1 controls, haptics, workouts, preset colors, Nixie, Flipboard and Varsity fonts, Airhorn and Stadium roar are free. Premium is a planned $3.99 one-time purchase for LCD, Neon and Lambo fonts; seven additional sounds including Cha-ching; winning-score targets, Win by 2 and victory shows; Watch basketball +2/+3 and pickleball score calls; the custom color editor and city themes; Team names and basic saved teams, rosters and history are now free in the next beta update. With Premium, finished games save automatically when a team reaches the winning target and required lead. This is the planned App Store offer; purchase availability still depends on App Store approval. Local prices vary; the purchase sheet is authoritative.

All features start unlocked in this TestFlight beta, with no payment or Apple sign-in required for Premium. A Premium switch at the very bottom of Game setup lets you test the free version and turn everything back on. Beta access does not include a paid unlock of the future App Store app.